Testimonials
What clients are saying…
“I’m absolutely delighted with my new website! Tracey provided an exceptional service and fully understood my business and objectives for the redesign, incorporating my branding and highlighting my key services. The site has only been a live a month and has already generated new leads! I would highly recommend if you are considering a new website, updating or making changes to an existing website.”
“I would not hesitate to recommend the Simple Web Company. Tracey built a new website for me and the whole process was great. Everything delivered on time, no glitches when the site went live, and excellent ongoing service.”
“I’ve worked with a lot of different web services. This is far the best service I’ve received. I was kept up to date during the process; the deadline was met and the advice was sound. Highly recommend.“
“Working with Tracey has been an absolute pleasure. Most projects that we work on have short timescales and require a swift turnaround, and as such can be quite challenging for any consultant. Tracey’s personal approach means that she is able to respond quickly, discuss design requirements clearly and most importantly deliver on time.”
Project examples:
https://www.quaysidebarking.co.uk/
https://www.connectedlivinglondon.co.uk/
https://thewalnutsorpington.co.uk/
https://40-63pelhamstreetproposals.co.uk/
“Working with Tracey was an absolute pleasure. She is extremely personable and professional and cuts through all of the jargon that seems to go hand-in-hand with web design. She was accessible when we needed her and she always kept us up-to-date with progress updates. She gave us great advice along the way and the website delivers exactly what we were looking for.
I would highly recommend Tracey and the Simple Web Company to anyone looking for a new or improved website!”
“Tracey excelled the brief and has created a wonderful website, which we are proud of. We have received extremely positive feedback as regards the visual impact/content, from our customers and connections.
Tracey’s methodical and structured approach to the project, very much suited my requirements and the way I work. This allowed us to focus on each of the pages separately, to allow us to progress in a co-ordinated manner.
Tracey’s tutorials were really useful, to reinforce understanding.
Thank you Tracey for your expertise and patience throughout the process.”
I did not know where to start with my new website and it would have taken me ages to read up or watch the necessary tutorials to build my own website the way I wanted it. A quick call with Tracey helped me get started. I Her suggestions re expertise on GDPR / Cookie Policies also saved me time.
Due to Covid 19 restrictions it was impossible to set up regular check ups F2F so her videos explaining my options to me or our quick zoom calls made it flexible and a good experience.
Now that the site is finished she has made sure that my new business partner – who is far better with tech – is able to administer the site if he wants to.
I also like that we have the option to get further support if we need to of course.
Thanks from Claudia
“I experienced a very high quality service, focused centrally on capturing the essence of my business and essentially, me.
You read my needs and wants accurately – even when I did not know how to articulate these or have the technical skills or language. I really appreciated you calmly walking me through the technobabble.
Your capacity to work in close partnership with Floss who did my branding and David, the Co-ordinator for my businesses too was impressive. You provide a highly professional, technically competent and warm customer focus which provided an exemplary experience. Thank you.”
“I have used The Simple Web Company for creating and maintaining my website since 2012. I am delighted with a recent revamp which has resulted in a beautiful modern design that really compliments my brand. The process was simple and I knew I was safe in their hands. Once the new website was ready, I had excellent training on how to update it myself but I also have the reassurance that I have The Simple Web company on hand should any issues arise.”
I love the colours and the layout – it’s rich with the kind of features we come to expect only from the best designed websites. It’s simple to navigate and get to the part(s) you need to get to.
Please congratulate both these ladies on the amazing job they’ve done.”
An IT consultant, on a joint project with Floss Gibbs, graphic design
“Having been appointed to start in January I was not quite sure how I was going to deal with issues around parental communication, website messaging etc. Little did I know that the Trust had acquired your skills to support the site. Since I started I have been hugely impressed with your attention to detail, the speed at which you have responded to my requests and the flexibility you have shown in catering for our needs.”
“The service from the Simple Web company was excellent. Tracey was very thorough, professional and took the time to learn about our business and offer advice to ensure she could deliver the best website design for us. By keeping our main focus as a key factor throughout the design, Tracey was able to highlight visuals and content across the site.
The end product was extremely sleek and smart and is exactly what we were aiming to achieve.
I have already recommended The Simple Web Company to a new restaurant business.”
“I asked Tracey to review my website as it was long overdue. I was bowled over by the level of detail included in the 14 page report.
Here’s just a few aspects that Tracey analysed; website speed, visitor journey experience, keywords, privacy and GDPR compliance. The report was easy to read and gave me the option of completing the work myself, if I choose to. I love the recommendations, this makes the updating process easier, rather than having to work it out for myself. And even easier is to ask Tracey to complete the work that is out of my area of expertise.
If your site needs TLC start here to get the foundations in place, highly recommended!”
“The Simple Web company will be the only company we will recommend from now on! The high standards, the level of detail, patience (for a non tec!) and competitive prices make it the best website company we have worked with to date!”
“If you are feeling daunted about the prospect of updating your website, and you want to learn the skills required to keep your site updated, Tracey is a fantastic person to work with. She holds your hand through the process and tries to make it as uncomplicated as possible. She is honest, straightforward and very reliable, and she has some really good creative ideas too! I would certainly recommend her services :-)”
“Tracey was fantastic in how she approached redesigning my website. She took my very raw ideas, combined them with a very dated and non-functional website and created something vibrant and alive that looked and felt a lot better. She approached the project proactively and gave me useful suggestions, drawing on both her creative ability and her technical expertise. When it was necessary, she drew in colleagues who could add to the project and combined their ideas with her own to create a complete solution I feel really good about. I would recommend The Simple Web to any small or medium sized business needing a showcase to the world.”
“Tracey was helpful, patient and professional. I also really liked her creative input and she was very knowledgeable. She continued to keep us on track despite several delays along the way which were nothing to do with her. I am really pleased with the final result which is a significant improvement on my previous website!”
“The Simple Web Company have been efficient and thorough and endlessly patient. Tracey took a basic website I had half built and raised the design and functionality and left me with access to change content, through a video tutorial, in the future. She explained and pointed me towards resources for legal aspects I had not considered. She is approachable, professional, trustworthy and committed to creating a website that works for her client. She has assisted me in stepping up my business visibility to the next level, while at the same time not over stretching my resources as a start up.”
“I would highly recommend Tracey. She really listening to my needs and tailored the project to fit my niche requirements, making it possible to create an image rich and visually demanding website within my limited budget.
Her calm, approachable style and clear explanations made all the technical stuff seem a lot less scary! Tracey used videos to explain technical points which made it easy for me to understand an area which was new to me.
Thank you Tracey for all your patient, hard work.”
Thank Tracey for my amazing website! From the checklist you provided at the beginning to the handover tutorial at the end, everything went so smoothly. In designing the website I felt that you understood my style and personality and projected that really effectively. I’ve had such positive comments from everyone who has seen it.
“I highly recommend Tracey and The Simple Web Company to any business who is looking to set up a new website. The unwavering commitment to getting it “right” and attention to detail means that I have a website which I feel represents me and my business. Plus it was done in an easy, friendly, personable manner, without jargon making it all really accessible and not daunting at all. Thank you so much. It has been a pleasure working with you on this project.”
I’m delighted with my new website and with the control it gives me over my content. Working with Tracey was easy and straightforward and I appreciated her time and feedback with decision making. I particularly liked the To Do list which helped focus me on what was needed, and, when for Tracey to create the website.
From the outset, I explained to Tracey I wanted to create a ‘shopfront’: a showcase to present my business, and this was achieved with the utmost efficiency. Not only did Tracey cope with the added complication of the dual language necessary for my site, and deal effortlessly with all the technical demands (and countless alterations) requested by me, but she also provided welcome creative input, helping me over tricky decisions and general dithering on my part.
It was a frenetic and intense period, with emails flying to and fro between us, but it was also very exciting to see the website take shape. I would never have been able to achieve anything like it without Tracey’s precious and professional help.
It is with deep gratitude that we thank Tracey… “
“Relaunching my site and creating a new one at the same time was always an ambitious plan, and Tracey pulled it off. She was wonderfully calm and reassuring, and brought her experience and insight to bear when it mattered most.
I would gladly recommend her to anyone thinking of doing the same. An extremely safe and friendly pair of hands.”
“As a visual artist I needed a website that was both beautiful and easy to use to show off different aspects of my work and The Simple Web Company has been the perfect partner to develop a great website I am proud of!
I couldn’t speak highly enough of Tracey for the work she has done, her expertise and her gentle guidance. Tracy has shown great patience and understanding for my specific needs. She has made this process a pleasure when usually I am paralysed with fear with anything to do with computers and IT”
“I needed help fast in order to get up to speed with my GDPR compliance. Tracey explained the context and talked me through a list of key things to consider and the rationale behind it. She also followed it up with a 4 page checklist. It was excellent value for money and left me feeling confident that I can now get my GDPR house in order!”
“From the initial call when Tracey spoke to me at length about the type of site I wanted, the extremely helpful checklist of everything I needed to complete, regular contact with updates including excellent informative videos to the final handover call Tracey was a great support and spoke in plain English!(particularly useful to someone like me who is totally “non-tech”) She was very professional and friendly. She understood all my needs and came up with a fabulous website, I am thrilled with the end result. More importantly it is easy for me to update myself when required.
I would highly recommend Tracey and I will certainly be using her expertise in the future as my business grows.
Thank You”
(Website Consultancy package)
Tracey has a clear and concise approach. Through out the project she kept the momentum going, ensured developments ran smoothly and at all times ‘did what she said’ in a timely manner! I found the explanation videos and support manuals she provided particularly helpful.”
She was a real pleasure to work with.”
The data transfer from and to our host was very difficult and yet Tracey managed to help us get through it. She worked tirelessly re-building parts of the site when the host wouldn’t accept some of the plug-ins. The videos she creates as tutorials are absolutely brilliant. She’s been incredibly helpful coming forward with advice, suggestions and bucket loads of patience. I definitely can recommend her skills to anyone looking to get a new website – they are in good hands with her.
“Tracey has a warm, down-to-earth and professional manner. She was available to me whenever I needed and went above and beyond to explain the process though her clever use of videos. Together we designed the site and I am very happy with the end result. I felt Tracey really understood what I was trying to convey and who my audience were.”
Tracey has a very personable and friendly manner and really cares about you having a website that works for you – but she will also make suggestions if she thinks something you want may not work. The training was great and again done in a way that I can actually understand so I am looking forward to getting my site fully up and running now that Tracey has done all the hard (and skilled) work of getting it ready for me to add my information to it.
Thanks Tracey”
The instruction we have gotten thus far on how to take over editing it our self is easy to understand and very well explained, making fast work of getting in “behind the scenes” of the site on our own.
We’ve been very pleased with the service & quality of the work done, plus we have received many compliments on our new website.”
Tracey created an online shop for our charity in the UK within an incredibly focused period of time. One day we had a dream to have an online shop and a couple of days later the first draft of it was there. She listened to what we needed and interpreted it into a system effortlessly. It’s now been successfully launched and we have orders flowing in 24 hours a day.
That’s a real gift for us given that fundraising is critical to our work and yet we had no budget to be able to create an online shop.
I loved Tracey’s style of operating…she empowered us to learn how to manage our own shop by patient teaching with the most brilliant use of video teach ins which she’d create in minutes. This was a really innovative and critical tool for us as we are several hundred miles away and yet this was no barrier to our learning. We’d ask a question and shortly after we’d receive an email with a video tutorial that was clear and really simple to understand…it was perfect for a visual learner like me.
Tracey’s knowledge combined with her patience and flexibility took us from having nothing to having a successful online shop within no time and now our charity is benefiting from the results she created for us.
Thank you Tracey for your skill, your patience and your beautiful heart <3
“We were very pleased with the timely delivery of our website which was professionally managed and of a high quality. Unless you have the expertise in-house, it is hard to appreciate how many necessary elements there are for the development of a good and compliant website. Tracey made the process understandable for us and delivered exactly what we expected.”
“When I met Tracey, I felt she knew what she was talking about. She comes across as highly knowledgeable in her field, yet is easy to communicate with. She guided me through the website making process, and encouraged me when I felt stuck. Her creative flair was a definite plus and I love how she pulled together my likes and wishes to capture exactly what I wanted for my new clients. They have told me that the website really speaks to them. My clients are getting great results after years of misinformation and frustration. I highly recommend Tracey if you want a great website.”
Thanks, Tracey”
“Working with Tracey is so straightforward. Initially I used a company to set up a very simple WordPress site for me but when I came to update it a couple of years later I realised it was beyond my capability, even though I had completed a WordPress training course. Tracey came highly recommended and it didn’t take me long to realise why.
Tracey immediately understood what I wanted and turned my request into a great new website which was clean and fresh and most importantly, very easy for me to update.
A few months later I decided to change my business name and redirect my old site to a new one. Again, Tracey knew exactly what was needed and the work was completed quickly and completely to my satisfaction. I wouldn’t hesitate to recommend Tracey to anyone who is looking to set up a new website or make changes to an existing one.”
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