“Tracey has a warm, down-to-earth and professional manner. She was available to me whenever I needed and went above and beyond to explain the process though her clever use of videos. Together we designed the site and I am very happy with the end result. I felt Tracey really understood what I was trying to convey and who my audience were.”~ Louisa Compton, Life Coach
“As a visual artist I needed a website that was both beautiful and easy to use to show off different aspects of my work and The Simple Web Company has been the perfect partner to develop a great website I am proud of!
I couldn’t speak highly enough of Tracey for the work she has done, her expertise and her gentle guidance. Tracy has shown great patience and understanding for my specific needs. She has made this process a pleasure when usually I am paralysed with fear with anything to do with computers and IT”
“From the initial call when Tracey spoke to me at length about the type of site I wanted, the extremely helpful checklist of everything I needed to complete, regular contact with updates including excellent informative videos to the final handover call Tracey was a great support and spoke in plain English!(particularly useful to someone like me who is totally “non-tech”) She was very professional and friendly. She understood all my needs and came up with a fabulous website, I am thrilled with the end result. More importantly it is easy for me to update myself when required.
I would highly recommend Tracey and I will certainly be using her expertise in the future as my business grows.
“We are very pleased to have our new website up & are excitedly sharing with everyone! It flows well & we receive many compliments about it. Having such a lovely site that is easy to navigate is key in keeping the customer interested & engaged. We love how nice it has been for clients to keep up with what they want to see from us.
The instruction we have gotten thus far on how to take over editing it our self is easy to understand and very well explained, making fast work of getting in “behind the scenes” of the site on our own.
We’ve been very pleased with the service & quality of the work done, plus we have received many compliments on our new website.”
“I am a complete techno-phobic and had no idea how I had got myself in to such a mess with half finished websites strewn all over the web. Tracey spoke to me in plain English and completed the task of cleaning up my web presence quickly with no fuss. She is a pleasure to work with and I will recommend her to anyone searching for someone they can trust”
(Website Consultancy package)~ Sarah Buchanan-Smith
“I worked with Tracey this year (2013) when I wanted to create a website for our family-run hair and beauty salon. I can honestly say that it was such a pleasure to work with Tracey. From the beginning, she made me feel relaxed and at ease when discussing ideas on the design and immediately felt comfortable emailing her to suggest new ideas. We have received such positive feedback on the website from our existing clients as well as new clients. They especially commented on the modern layout, sophisticated design and the general professional structure. I am so glad to hear that Tracey’s hard work of producing such a professional website has really impressed people. Everything that we told Tracey we wanted on the site from even the small things has been done and that was what I found to be really great. The fact that she takes everything that you say on board, shows that she listens to you and will suggest ideas that will only make your site better. Even towards the end during the final handover, I was nervous about the editing prospect and being given full responsibility of the site, however, Tracey created videos and simple instructions on every aspect of maintaining the website and again she made me feel confident that I would be fine to maintain the site without her.She has done such an amazing job and my mum and I cannot thank her enough for all the hard work she has put into creating the website that we always envisaged!”Ashveena & Jinny Mooto, Visage Hair & Beauty Studio, Tooting
“Tracey created and designed two new websites for me this summer.
Tracey has a clear and concise approach. Through out the project she kept the momentum going, ensured developments ran smoothly and at all times ‘did what she said’ in a timely manner! I found the explanation videos and support manuals she provided particularly helpful.”Sandra Slaughter, Zanzi and Love Yourself Light
“Working with Tracey is so straightforward. Initially I used a company to set up a very simple WordPress site for me but when I came to update it a couple of years later I realised it was beyond my capability, even though I had completed a WordPress training course. Tracey came highly recommended and it didn’t take me long to realise why.
Tracey immediately understood what I wanted and turned my request into a great new website which was clean and fresh and most importantly, very easy for me to update.
A few months later I decided to change my business name and redirect my old site to a new one. Again, Tracey knew exactly what was needed and the work was completed quickly and completely to my satisfaction. I wouldn’t hesitate to recommend Tracey to anyone who is looking to set up a new website or make changes to an existing one.”Helen Malik, Sussex Nutrition Clinic
I cannot praise Tracey highly enough. After having had a total nightmare with our previous website, Tracey stepped in to not only explain everything in terms I could actually understand, but also to come up with a very nice looking, easy to navigate site.
The data transfer from and to our host was very difficult and yet Tracey managed to help us get through it. She worked tirelessly re-building parts of the site when the host wouldn’t accept some of the plug-ins. The videos she creates as tutorials are absolutely brilliant. She’s been incredibly helpful coming forward with advice, suggestions and bucket loads of patience. I definitely can recommend her skills to anyone looking to get a new website – they are in good hands with her.Jo Simon
Tracey’s dynamic work demonstrated to me the difference between the professional and the amateur. Everyone who has seen my finished site has been extremely impressed and I am intensely proud of the finished result.
From the outset, I explained to Tracey I wanted to create a ‘shopfront’: a showcase to present my business, and this was achieved with the utmost efficiency. Not only did Tracey cope with the added complication of the dual language necessary for my site, and deal effortlessly with all the technical demands (and countless alterations) requested by me, but she also provided welcome creative input, helping me over tricky decisions and general dithering on my part.
It was a frenetic and intense period, with emails flying to and fro between us, but it was also very exciting to see the website take shape. I would never have been able to achieve anything like it without Tracey’s precious and professional help.Olivia Bédier
“Working with Tracey has been a delight. She has been very clear as she guided us through the process of creating a new website. Her knowledge was always clear and informative. She had amazing ways to communicate as we worked internationally via skype, e-mail, videos, and interactive times on the computer. It all led to an ease in working from a distance. Tracey has also been gifted with patience as she works with people that are not as familiar with technology. She helped keep us on task. The end result is a beautiful website and a deeper understanding about how to navigate this technology.
It is with deep gratitude that we thank Tracey… ”Christine Baldwin, Summit Spring Holistic Health Center (Maine, USA)
Tracey created an online shop for our charity in the UK within an incredibly focused period of time. One day we had a dream to have an online shop and a couple of days later the first draft of it was there. She listened to what we needed and interpreted it into a system effortlessly. It’s now been successfully launched and we have orders flowing in 24 hours a day.
That’s a real gift for us given that fundraising is critical to our work and yet we had no budget to be able to create an online shop.
I loved Tracey’s style of operating…she empowered us to learn how to manage our own shop by patient teaching with the most brilliant use of video teach ins which she’d create in minutes. This was a really innovative and critical tool for us as we are several hundred miles away and yet this was no barrier to our learning. We’d ask a question and shortly after we’d receive an email with a video tutorial that was clear and really simple to understand…it was perfect for a visual learner like me.
Tracey’s knowledge combined with her patience and flexibility took us from having nothing to having a successful online shop within no time and now our charity is benefiting from the results she created for us.
Thankyou Tracey for your skill, your patience and your beautiful heart <3Tracey van den Brand
Nette Hargeaves of NetteHargreaves.com loved the makeover I did for her blog:Nette Hargeaves, blogger - NetteHargreaves.com
“I found Tracey at The Simple Web Company through 2 friends whose websites had been created by her. From our first conversation, I felt confident that she would be able to help me get over the HUGE hurdle of getting a website for my business – I’d tried making one myself, repeatedly, using different free templates, and found myself quite unable to do it. I have found Tracey extremely knowledgeable, patient, creative and flexible. The things I have found most useful are the videos she sends to explain things (& her WordPress manual); and the creative way she transformed my colour scheme (from the one I thought I wanted, which made me feel dull and bored – to a tweaked one which instantly engaged and excited me) – brilliant! She clearly wants her clients to feel empowered.
Thanks, Tracey”Rosanna Price, Tree of Life Therapy
“The trouble is its all true…
The first time I spoke with Tracey Rissik was via the Experts team with Daniel Wagner. I wrote then as I wrote now: Tracey Rissik Rocks!
I absolutely know this is true from the amount of information that was given to me at the time just from that one meeting.
But…… in the short time I have known Tracey she has proven that she runs a business not an “Internet Geek” Portal. This is so important because unless you are so organised and have been producing websites yourself for 5 years you will not know how to systemise from day one. So when we had our Website built by Tracey, customised, bannered , video set up advice on audio , payment systems, affiliate info , blog promotion.
Now every time I had a query I not only got an answer a lot of the time I had a video explanation ! I can now refer back to that and replicate the action myself.
Access to her member ship site at the simple web company and………
Somebody who had pride in her work over and above the call of duty. So if you want a website built and you want a positive experience choose Tracey at the Simple Web Company.
Barry”Barry Danser, "Wake Up And Breathe"
“I was recommended to use The Simple Web Company for designing my website and blog. Tracey was extremely helpful & thorough in understanding my requirements and providing a solution that I’m really happy with.
Throughout the design she answered all of my questions and gave me technical advice in a simple and easy to understand way. She has also been very helpful in offering training and follow up advice now that the website has been built and I have started blogging.
Tracey definitely went the extra mile in providing exactly what I wanted and I wouldn’t hesitate to recommend Tracey’s website services.”Ben Palmer, "Fulfilment Living"
“Thank your for your patience, everyone loves the site and I am very happy with the results of all your hard work. You have managed to capture the essence of me and my work; someone commented that it is definitely me speaking through the site. I LOVE IT!
Not only that; your tutorial means that I can now go in and tweak the site as required – me getting technical … who would have believed it!!
Thank you, thank you, thank you!”Alex Walker - Coach : Brainwave Coaching
I went to Tracey as I needed a website set up quickly and she had been recommended to me. I can honestly say that Tracey met all my expectations (and more) and delivered everything as discussed and promised. I had some idea of what I wanted the site to look like, and with Tracey’s help this took shape very quickly. Tracey also provided a training guide that was very user friendly and I was easily able to take over and begin to add to the site, edit it and do all sorts of things that I couldn’t previously do.
If you want to manage and maintain your own website, but want it set up and running quickly then I highly recommend using Tracey’s services.Eileen Bowley
|Richard Wasson, Executive Coach, Ireland
“I employed Tracey to build my website in March 2014 and was very impressed with her service and results. I’m delighted with my website. She is very friendly and very easy to communicate requirements to. I would highly recommend Tracey to anyone wishing to build a website in a simple way without complications.”
Rachel Anderson, corporate and life coach at Tea & Empathy www.teaandempathy.com :
“What I really liked about working with Tracey is that she very quickly ‘got’ me and my business, and manage to listen carefully to what I both did, and didn’t say. Sometimes, as a lay person you don’t know what you don’t know, but I felt confident and reassured that Tracey had my best interests at heart. She also provided short videos throughout the process which helped me to be clear about what she needed from me and which helped me crystallise exactly what I wanted. Finally, the tutorial session she provided at the end means I feel well equipped me to manage my new site moving forward (although it’s reassuring to know with her ongoing support package that she can always be there if I need her! Thanks to Tracey, redeveloping my site felt a pleasure rather than a headache.”
Auline-Jean Melbourne, soprano singer www.letmesingforyou.com “Tracey did a wonderful job setting up my website. It looks very professional and it’ s very easy to navigate. I’m so pleased with what she has done. She was also very patient with me taking me through each step and explaining things so that I understood what I needed to know.Also her teaching videos were brilliant. Very clear and simple. I loved them.Thank you so much Tracey for all that you’ve done.”
|From Rebecca Perkins, who coaches women in transition via RebPerkins.com
“I had been writing a blog for a number of years and had wanted to develop it further to make it a fully workable website where people could get access to my work as a coach. This was not something I cared to learn to do myself, I wanted to focus on my writing and to be honest I’m a bit of a technophobe!
I was introduced to Tracey and after a long phone conversation I decided to go ahead. Tracey understood what I was looking for, she spoke in plain English, she held my hand through the whole process making it a pleasure. She outlined each step clearly, what was required from me and how to go about doing it. Nothing seemed to be too much trouble for her, even my regular questions. We had skype tutorials (which were recorded – genius idea) so that I can now learn and go back over information in my time.
Tracey made the launching of my new website an exciting time for me.”
Angelique Michaels, nutrition writer, www.EverythingGood.co.uk
“One of the most difficult decisions when embarking on a business website, is finding the right person to build it. With Tracey, it was simple! Within the first minute of our conversation, I knew she was the perfect candidate. Her warm and friendly approach make you feel at ease, it’s as if she were in the room guiding you through the process. The tutorials and conversations are carried out online or over the phone, allowing you the flexibility to work around a busy schedule and helps speed up the process. Tracey is clearly passionate about her business and what impressed me was her ability to explain the ‘techie bits’ in an eloquent an ‘easy to understand’ manner, unlike most web site designers who leave you feeling confused with all the technical jargon. Her online tutorial is simple to follow and her manual a great source of information. It’s clearly written and a brilliant reference when maintaining your site. I will definitely enlist Tracey’s help for any future website enhancements and it’s comforting to know that she’s only a phone call away…..”Angelique, www.EverythingGood.co.uk
Robert Wilson of Silicon Beach VC (Venture Capital), Ouranos and the Startup RIO! Seed Fund programme in Rio de Janeiro, Brazil: “Tracey is great. If you are worried about working with her long distance, don’t worry. If you are worried about meeting deadlines, forget it, she’ll meet them. If quality and functionality are concerns, then you found the right person. If you have questions about managing your website afterwards, she’ll help you get over that hump. She got us where we needed to go in the time we gave her to get us there. A professional. Highly recommended. Gotta love that accent!”
|Tony Brooks, founder of The Presentation Club:
“I recently developed a new website for a new business venture with The Simple Web Company. I found the whole experience a thoroughly positive one from start to finish. Tracey Rissik from The Simple Web Company worked hard up front to ensure she captured both the requirements but also how the website should look and feel in terms of branding. Not only did the whole process go really smoothly, but Tracey worked hard to ensure the end result was right for my needs. The package is excellent value, providing a content managed site at superb value. I also have a range of documentation and video clips as part of the support package, that makes it easy to go back and make any changes or additions as necessary. I rate the services provided by The Simple Web Company very highly and would recommend them to all business users”
– Tony Brooks, Building Bridges Development Services Ltd.-
|Mosaic LanguagesTracey is not only very professional but also very helpful in making you understand how to make your website work for you. She embraces the vision you have for your project and knows how to do it in a very practical and effective way. She has tons of experience and can anticipate problems, finds the right solutions and give you a better ideas how to shape your idea even better. She is patient helpful and efficient.In working with Tracey I finally understood a lot about basic fundamental concepts of SEO and internet marketing strategies that are usually very difficult to comprehend for people who are not experts in the industry.Laura Sironi, Mosaic Languages|
|Polly Noble, www.PollyNoble.com
“Tracey is truly wonderful to work with. She was able to work extremely fast given a short timeframe and came up with amazing results. She does everything within her power to make your website look great and teaches you all the tools of the trade so your site is easy to manage and effective as possible. I can’t recommend her enough!”
|Brian Pollitt, The Healing Works“Tracey has just conducted a formal review of my website which was set up a good few years ago now. The analysis comprised 10 pages of detail on what is working, what isn’t, what tools are out there to help, and how to fix it in non-technical terminology. The SEO advice on how to jump through the various Google hoops to improve site rankings and traffic is so easy to follow too. It all makes sense, and with the follow-up conversation, I now feel comfortable implementing the majority of the changes myself.I would thoroughly recommend Tracey’s services to anyone considering a formal website analysis – it would definitely be money well spent.”
Laura Dunn, Hypnotherapist : Private Practice Hypnotherapy
“I couldn’t be happier with my website; the service and support I received from Tracey was second to none. She provided a professional and friendly service, making the whole project easy and enjoyable. From start to finish, Tracey delivered regular progress updates, highlighted and explained the various options available to maximise the potential of my site and provided excellent Skype training, alongside e-mail and video support materials on how to update and maintain my website. I would recommend Tracey & The Simple Web Company to anyone and I will certainly be a returning customer.”
Inge Berrie, Berrie Garden Design
“Tracey carried out a review of my website as it was under performing. She produced a 13 page report detailing all the improvements I could make to my website. She then had an hours telephone meeting with me explaining what needed to be done. This was all done in plain English and explaining any jargon as we progressed. I was really pleased with the result and felt that I had some control over the changes I could make to my website.
I would highly recommend Tracey as her friendly approach made the problem easy to deal with. She went out her way to ensure I understood all her recommendations.”
|Les Baillon, Owner of cycling clothing provider www.veloactive.co.uk
“After a fifteen minute conversation on the phone with Tracey Rissik, I knew I was talking to the right person. I sent her a brief of what I was hoping to achieve on a website with a shop and when I wanted it finished. The next day she sent me a detailed quote setting out the different elements of the project with the various options and prices.
Tracey started the project exactly when agreed and built the site step by step with comprehensive explanations of what she was doing and why. We discussed progress regularly. She also provided me with excellent contacts for legal advice and copy writing; and prompted me in areas I had overlooked, making sure that we stayed on track and met the agreed deadline for completion.
In addition to building a site I am very happy with, Tracey also provided Skype training (supported by videos for future reference) on how to update and maintain the site. I have no hesitation in recommending Tracey to build a great website for your small business.”
Sarah Foster, Executive Coach, “Loaf and Learn” www.loafandlearn.com
“I had been blogging for a while but I wanted something that was more appealing, easier to find, looked good on mobile and backed up the notion of refreshment. Tracey provided exactly what I needed. Her professional approach right from my initial enquiry, through to agreeing the scope of the project and delivery was reassuring. She delivered very quickly too and took time to explain and discuss along the way. It was a pleasure working with her and I am certain that I will do again in the future”
Sarah Foster, Loaf and Learn
|Maggie Waller / Liz Malcolm – consultants for new free school “The SASH School“:Tracey / The Simple Web Company provided a great service for us as we were setting up for the first time, making all the technical aspects clear and providing us with a businesslike and creative website that was exactly right. The service was very friendly and responsive. Thank you.’ Maggie Waller
‘The Simple Web Company provided The SASH School with an amazing service. The service was timely and the website is brilliant – professional and exactly what we were looking for. ‘ (Julia Shepard – Chair of SASH)
|Tony Brooks of Leadership Training Workshop
“I have worked with the Simple Web Company and Tracey Rissik on various websites for my business to date and have found the whole experience extremely satisfying. Tracey takes the time to clearly understand what you are trying to achieve, both in terms of appearance and functionality and delivers the highest quality product with the highest level of service. Tracey also educates on how to update and maintain the WordPress websites via very comprehensive instructions and video tutorials. This helps enormously in making changes further down the line. I have had excellent feedback on my website – and I believe it matches the level of professionalism I look to bring to my clients and display both businesses in the strongest light. I cannot thank Tracey enough for all her hard work, patience and the highest quality of service”
Tony Brooks, Director, Leadership Training Workshop Ltd.
|Henetta Coaching Body Confidence Coaching with Henrietta Nagy
“I would highly recommend Tracey as a web designer. Throughout the process of designing my coaching website, she has been very efficient, organised, creative and most professional in her communications. She offers lots of tips, guidance and practical suggestions, and also provides her clients with a web-editing tutorial and a detailed editing manual after the website is live. Thank you very much Tracey for your help and I look forward to working together again in the future.”
Lidia Webb, Pilates Instructor, Wimbledon(Full SEO analysis of existing website to improve performance.)
“Tracey’s help was invaluable. I set up my website several years ago and barely re-visited it since struggling on my own just to update the necessary information.I really did not know what I was doing until Tracey came up with solutions. Tracey is thoroughly professional, her communications concise and clear, her understanding of her subjects very deep and her attitude generous. I am confident that with her input, I will get my website much closer to the first page of Google, if not there, within a couple of months. Thank you Tracey.”
|Oby Bamidele, Style Guru at Style ‘n’ Shine:
|Gillian Fox, Copywriter
“Tracey is a joy to work with – she immediately grasped the concept of my website, and in fact my reaction to her first draft was “I love it”! She is professional, and patient when dealing with a relative newbie to the business of internet marketing. She does what she says she will do, when she says she will do it. Within 4 days I had a website of my choice up and running, and over the next 2 weeks I worked with Tracey to improve and add to its content. We completed the hour’s telephone training module, which, together with her easy to understand manual has meant that I can now edit and expand the original website content to maximise its potential and keep the information up to date. I have no hesitation in recommending the Simple Web Company to anyone who wants technical and personal support in building a website, which they will then be able to manage for themselves.”
– Gillian Fox, The Copywriting Fox –
|Kisane Slaney PhD – drkisane.com
I count myself extremely fortunate to have had Tracey to take me through the process of launching my WordPress Thesis blog. The fact that Tracey is in the UK and I live in Australia was irrelevant! Tracey responded immediately to every email, always with patience and understanding.Tracey also has a brilliant strategy to bring clarity to any tricky problem or confusing ‘happening’ – namely, short little videos she emails, where she demonstrates the solution or clarifies what is going on. They were so helpful and reassuring. Just hearing her calm voice was enough to bring the stress levels right down!Tracey completed all the technical tasks required to transform my mental image of how I wanted my blog to be, into the online reality. I am absolutely thrilled with the final result. She also provides a Manual and follow-up support.If you are a perfectionist like me, then I cannot recommend Tracey and her professionalism highly enough. I am one very happy client!
|Nicola Markham-David, Dream Social (2009)
“‘Tracey Rissik at The Simple Web Company was a real find for me. She totally understood the look, approach and perspective I was going for, and brought my ideas to life, despite my complete lack of technological know-how. Tracey was equally excited about my vision and worked through all the different stages painstaikingly, breaking every stage down for me into manageable chunks given as homework / checklists. She also recommended me to a great graphic designer, Katherine McAdam of Brand Magic. I am thrilled with my new website, and everyone who sees it is equally impressed.”
Robert Johnston (Daniel Wagner’s Platinum Group):
“Tracey has been very helpful. After doing ‘internet business’ full time for a month I had over 10 sites up – all on WordPress. Tracey was (and is) superb at explaining the ‘how to’ of SEO on WordPress, how to link in squeeze pages to your site and much more. Actually – change very helpful to ‘awesome!’ “
|Thank you Tracey for all your help with giving my web site the professional look it needed. Guided by you I have installed additional plugins, one of which enabled me to create a “Guest Book” page, as well as space for people to leave comments on my blogs links to both Twitter and Facebook and a Paypal button.As she explains in great detail what I need to do I am able to take notes as we go along thus enabling me to do things in my own time. She is brilliant.Judith MacKay, Painting With Judith|