Here are some Frequently Asked Questions from clients and visitors to the website:
♦ Do I really need a website for my business?
♦ Why are blogs so important nowadays?
♦ Do you provide an email account for my website eg “info@mywebsite.co.uk” to go to my “mywebsite” inbox?
♦ Do you provide hosting etc. or would I need to get that and my domain name elsewhere?
♦ Do you have templates or do you design from scratch?
♦ Once the website is up and running do I have free and unlimited access to editing its content or do I need to come to you for any changes?
♦ What if I’m not very technically-minded? Can I easily edit my own website?
♦ What if I just want a website, without a blog? Can I just have a few basic pages that don’t change much content-wise?
♦ What do I do about graphics for my website if I want something different to the standard picture(s) on your templates?
♦ What do I do if I’m not sure if my web copy (content) is up-to-scratch? Does The Simple Web Company help with that?
♦ Do I really need a website for my business?
I‘m sure everyone realises how critical it is for any shop in the high street to have a shop window. But not just ANY shop window!You want to catch your customers eye, engage them and invite them into your shop to look around, learn more and ultimately buy from you.
Now… think of your website as your online shop window – and in today’s world where more and more people use the internet each day, to do more of their routine information gathering, you cannot afford to be without an online portal into your business. [top]
♦ Why are blogs so important nowadays?
Blogs are a BIG deal in today’s online world.
If you don’t have one (or more!), you’re missing out on one of the smartest online business strategies that exists online today.
Here’s why.
With your own blog (s), you can:
=> Create streams of (passive) income through online sales of ebooks, courses and other digital products (which means more money)
=> Establish yourself as an expert (which increases credibility)
=> Get your website indexed quickly by search engines (especially Google) … which means more traffic
=> Manage and update your websites quickly (which saves time and effort)
=> Interact with your customers and subscribers (which increases loyalty)
=> Quickly post content from a variety of sources, including video (which provides flexibility)
=> Benefit from the power of the Social Bookmarking and Networking Sites (which means even more traffic)
=> And a lot more. [top]
♦ Do you provide an email account for my website eg “info@mywebsite.co.uk” to go to my “mywebsite” inbox?
Yes, but only if it is part of your hosting package. You will then have access to your emails via Webmail – i.e. email that is accessible through your web browser. Setup for an email address is included in the basic package.
We don’t provide support for getting set up with a Mail Client (e.g. Outlook), however we can provide you with the code that you would need to do it yourself or get it done for you by your IT support person. [top]
♦ Do you provide hosting etc. or would I need to get that and my domain name elsewhere?
No – we can advise you on getting hosting and domain names. [top]
♦Do you have design templates or do you design from scratch?
We have a range templates from which you can choose on the Simple Websites page. We don’t design sites from scratch, as that puts the time (and hence the costs) up. The templates do allow for some customisation; this is detailed on each template, as they do differ slightly. Our aim is to get people a professional affordable site in a short time. [top]
♦Once the website is up and running do I have free and unlimited access to editing its content or do I need to come to you for any changes?
You will have full and unlimited access to your website, in Editor mode. We do the technical configuration as the Administrator for your website(s); it’s important for the security and integrity of your website and data to have one user to do the technical stuff, and another login that is used for the content management side of things.
You can then choose to leave the Admin access password set so that we can support you for future projects/requirements; however, it is YOUR website, your domain, your business!
One thing that is very important with The Simple Web Company, is to empower people to gain the confidence to manage their own website, and with the manuals we provide that works very well!
However, please be assured that if there are things that you don’t feel confident doing yourself, we do also provide add-on support at an hourly rate (details here), so you won’t be left in the lurch. But I really want to help people become independent, as providing a lot of ongoing support is not in my business model. [top]
♦What if I’m not very technically-minded? Can I easily edit my own website?
Yes, you can! We use Wordpress because it is so simple to use. As part of the basic package you will receive a step-by-step manual on editing and adding blog posts and pages; I ask my clients to do about an hours homework from this prior to a tutorial call. Finally, you will have access to my client membership site (at no extra cost) where there are mini-videos on many aspects of editing in Wordpress.
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♦What if I just want a website, without a blog? Can I just have a few basic pages that don’t change much content-wise?
The software we use is configurable so you can have your website set up as a blog, an “ordinary” website, or a combination of both. “Out of the Maze” on the Testimonials page is an example of a website without a blog; “AchieveToday” is a blog only; the website for “Shipton Court” is a combination. [top]
♦What do I do about graphics for my website if I want something different to the standard picture(s) on your templates?
We can advise you on Stock Photo websites (where you can purchase and/or copy images to then use yourself), and also Royalty-Free websites, where you can purchase an image for commercial use, without continuing to pay royalties.
We can also provide references for excellent photographers in the London area, should you prefer that option – just ask us for details!! [top]
♦What do I do if I’m not sure if my web copy (content) is up-to-scratch? Does The Simple Web Company help with that?
We do basic proofreading at an hourly rate; however should you need more in-depth work undertaken, we can recommend a fantastic VA (Virtual Assistant) for outsourcing copy (content) rewriting/restructuring, diary management etc. [top]
Hopefully these questions have helped you! Please email us if there is anything more you’d like to see answered on this page!
